Privacy Policy

The Privacy Policy explains the bases on which we will deal with any personal data, (such as: payment-related data, and other data that we collect from you or from other sources or those that you provide to us in order to access and use the website of "Health Pulse Medical Pharmacy" and due to the importance of this data, we are committed to protecting and respecting your privacy.

Please read the following carefully to understand our data practices, and by using our Services you agree to the handling of the data in accordance with this Privacy Policy.

Data collection and processing:

  • We may collect and process the data provided by filling out forms on the Site, including data provided when registering to use the Site, registering on other common sites (such as social media logins), subscribing to the services provided by us, posting materials or requesting other services.
  • Data provided when you subscribe to our promotional offers provided through our site, surveys, ratings or questions.
  • Data provided to us, or that we may collect from you, when reporting any difficulties you may encounter when using our website.
  • Correspondence and contact history if contacting us.
  • Geographic range data, general and non-personal data.
  • Details of the transactions you have made through our website and details of the processing and delivery of the goods you have ordered.
  • Details about your computer, such as: your IP address, operating system and browser type, as well as data related to your general use of the Internet, such as "cookies".
  • Your email address and/or mobile number provided to us by third parties who have assured us that they have obtained your consent to share your email address and phone number.
  • Any other data that we consider necessary to better serve you and enhance your experience in using the Site.

We may use your data in the following cases:

  • To introduce you and provide you with products, services and information that you request from us, or that we believe may be of interest to you, and to improve the level of services provided to you and to provide the best content in the best compatibility with the devices used to access the site and notify you of any changes made to our site, and any services or customized content or advertisements based on geographical location, where you have agreed to be contacted for such purposes.
  • Providing offers and rewards, obtaining them, participating in competitions, if any, and obtaining their rewards in case of winning.

Data Disclosure

  • To parties with whom we may cooperate to provide or improve the service, whether affiliated with us or from service providers such as transportation and delivery service companies, electronic payment and marketing. Doing these services requires access to that information, while being careful not to use that data for other purposes. Information may be required from them to provide or improve the Services while maintaining mutual privacy. By using the Site, you consent to the exchange and use of information between those parties to provide and improve the Services while respecting data privacy.
  • We may use data for the purpose of marketing, providing offers, marketing and service messages, promoting products, goods and services, enhancing your experience of using the site, and keeping you informed of any developments or improvements to the site or the services provided.
  • We may use data to communicate with you through communication channels, for example, email, social media, phone, applications such as WhatsApp messages, and other communication channels.
  • The use of data for the purpose of marketing, promotion, and surveys may include analysis of that data, purchase records, preferences for the purpose of providing the best service, products and services of interest.
  • We may use the data for the purpose of providing it to third parties, for example, advertising service providers to reach the target audience.
  • We may use the data for the purpose of participating in offers and competitions provided by us or by participating partners and sponsors and subsequent data supplementation to ensure that the participant is eligible and receives prizes and rewards.
  • We may use data to exchange with our business partners in the event of sale, sharing or any forms of dealing with business partners.
  • We may use and disclose data for the purpose of compliance, law enforcement, protection of rights and property, protection against fraud, protection of the site or other sites and reduction of credit risk.
  • The website may contain links to other sites for the purpose of marketing or promoting products and services and those sites have their own privacy policies, so please check the privacy policies of those sites before using the site.

Consent to the Privacy Policy

By using our website or submitting personal information, you consent to our use, sharing and processing of your personal information by us or through a third party in the manner set out in this Privacy Policy.

Data storage

In accordance with our Privacy Policy and where necessary we may store, transfer and process your data by our dedicated team, partners or service providers and pay to complete operations and services when necessary or if required to comply with any laws.

Protection Standards

We take the necessary measures to protect data and prevent unauthorized access and use in any informal manner and the technical measures and forms of electronic firewall required to repel malicious attacks and dealing with a specialized team and providers of these technologies.

The username and password used to access our website are your sole responsibility and should not be disclosed and kept strictly confidential. You are solely responsible for the use of such data.

Unfortunately, sending data over the Internet is completely insecure. Although we will do our best to protect the data, we do not guarantee the protection of the data transmitted to our site, and the risk of sending any data is borne by you alone.

Data access and modification

You can access your personal account and learn about and modify your registered data, including personal data, payment settings, preferences, shopping history and alerts.

Change of Privacy Policy

We will notify you of any update to the privacy policy for your review and approval, as your continued use of the site after any changes to the privacy policy constitutes your acceptance of the terms of the privacy policy.